Ever thought of a make-over for the sandals you wear or
the bag you flaunt? Here’s a place that washes, repairs and freshens up
all kinds of branded footwear, suitcases and bags. This small attic in
K.K.Nagar smells of leather and rubber. M.Pandi sits surrounded by torn
shoes, mending a worn-out sole. Showing a burnt Reebok racing shoe, he
says, “Repairing branded shoes is quite a task as I need to get an exact
match.” Scrubbing a leather strap, he adds, “The job of a cobbler is no
more a thing to look down upon. Shoes have become lifestyle products
rather than simple necessities. And I am a cobbler transformed into a
designer.”
Sparrow, a spa for shoes, is a service
centre that offers resoling, stain removal, colouring and size
adjustment. Thirukumaran, the proprietor, says, “This is one-of-its-kind
in South Tamil Nadu. Next to Chennai, Madurai is the only city to have a
service centre for footwear and bags. I wanted to do something
different and plunged into shoe repairing business.” Started a year ago,
Sparrow has got nearly 300 service orders so far. Thirukumaran says
that finding the right craftsman was a big task. “I went to the
Maapalayam area in town where there were many cobblers once, only to
find that they all have branched into different professions,” he says.
“Pandi is from Dindigul. He has experience of working in leather factories making bags and shoes for bus conductors.”
Apart
from repair, Sparrow also stocks in-house products like diabetic
footwear and slippers specially designed for orthopaedic patients.
“Diabetic footwear is made of foam so that it gives a cushion effect on
the heels, improving blood circulation to the legs and ankles. All our
raw materials are purchased from wholesale markets in Chennai,” says
Thirukumaran. “We get orders of orthopaedic adjustments even from nearby
districts. Once repaired, the products are couriered to customers.
These adjustments help to relieve pain caused due to wrongly designed
footwear. The fit and height of the sole can also be adjusted according
to the requirement.” The in-house Sparrow footwear costs Rs.150 to
Rs.200.
The centre also offers exclusive
shoe-cleaning services. Dirt and scars on shoes are removed using
chemical solutions and the colours are enhanced to make them look brand
new. “There are people who attach sentiments to footwear and are
particular about a pair,” Thirukumaran points out. Most people like the
fit and design of their sports shoes and are reluctant to throw them
away.
On an average, Pandi mends four shoes a day.
“The charge and time of delivery depends on the extent of damage. A
shoe-laundry service may take four hours and complete resoling will take
two days,” says Pandi. “We get more men customers than women.
Middle-aged office-goers care more about their shoes than collegians.”
Thirukumaran
says, “We take orders from nearly 15 footwear shops in town. We also do
home pick-ups and delivery. The concept is to increase the life of
shoes and discourage people from throwing away worn-out footwear.” A
small patch work will cost Rs.25 while resoling will cost Rs.600. “It’s
always a better and cheaper option than buying a new pair,” suggests
Thirukumaran. Sparrow also provides three months’ warranty for all its
work, within which time any re-work is undertaken for free. Next time the strap on your favourite pair snaps, just call 9677656586.
- #356, III Floor, 1st Cross Street,
- Nehru Nagar,
- (Next to Royal Enfield Store),
- Kottivakkam,
- Old Mahabalipuram Road,
- Chennai-600096.
- Toll free no: +1800-3000-9969
- Customer-Care: +91 9677656586
- Hotline number : +91 99946 22111
- Email : care@sparrowlaundry.com
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