COMPETENCIES REQUIRED FOR DIRECTOR; H.R

Knowledge

• Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• Administration and Management — Knowledge of business and management  principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Law and Government— Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

• Psychology — Knowledge of human behavior and performance; individual differences inability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

• Education and Training— Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

• Active listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.

• Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

• Speaking — Talking to others to convey information effectively.

• Coordination — Adjusting actions in relation to others' actions

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.  

•Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

•Negotiation — Bringing others together and trying to reconcile differences.

• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Abilities

• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Written Comprehension — The ability to read and understand information and ideas presented in writing.

• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

• Speech Recognition — The ability to identify and understand the speech of another person.

• Written Expression — The ability to communicate information and ideas in writing so others will understand.

• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

• Speech Clarity— The ability to speak clearly so others can understand you.

• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

• Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Tools & Technology

Tools

•Desktop computers

•Notebook computers

•Personal computers

•Scanners

•Surveillance video or audio recorders — Audio recording equipment 

Technology

•Accounting software — Any ERP accounting software

• Document management software — Atlas Business Solutions Staff Files; PDF readers; WinOcular software

• Enterprise resource planning ERP software —Oracle PeopleSoft / SAP software / or equivalent  

• Human resources software — Any Human resource information system HRIS software, e-recruitment / e-exam software

•Time accounting software — ADP Pay eXpert / Kronos Workforce Timekeeper / Soft

TracMicroix Timesheet / Stromberg Enterprise / or equivalent 

Work Context

• Electronic Mail — “Every day.”

• Telephone — “attend all calls”

• Face-to-Face Discussions — “Every day.”

•Duration of Typical Work Week— “More than 40 hours.”

•Indoors, Environmentally Controlled— “Every day.”

•Contact With Others— “Constant contact with others.”

•Letters and Memos— “Every day.”